“Open-and-Go” Training Toolkit

Turning Soft Skills into Tangible Results

The “learn-as-you-go” soft skills training is staggeringly expensive.  When new managers are left to figure out soft skills through trial and error, the results are predictable:

• employee engagement plummets
• company culture erodes
• high turnover becomes a relentless, costly cycle

In The Wizard Knows – Help for New Managers, you’ll join a group of employees from the Make Life Better Company as they embark on a high-stakes expedition to plant the company flag at the summit of Culture Mountain.

New managers will learn how to master the “human” side of the business by exploring four critical strategies:

1. Building a Solid Foundation – Hiring in an AI world
2. The Transition – Crossing the Threshold – From Fellow Employee to Boss
3. Turning Soft Skills into Tangible Results – Communication, Flexibility, Integrity, Fairness, and more.
4. Scaling Culture Mountain – Teamwork, Recognition, Acceptance, and more.

Whether you are a first-time supervisor or a leader looking to revitalize your department, the book and toolkit give you the tools needed for your success, your team’s growth, and your company’s bottom line.

The climb starts now.  Are you ready to reach the peak?

Toolkit includes:

• Book contents divided into four sections with discussion stimulating questions
• Job Outlook Form
• Turnover expense worksheet